Library of facilitation techniques

Empathy Workshop Activities

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Andrea Beliczki

Try it yourself

Gain empathy by trying something new.

Imagine a day in the life of a person you're designing for - their morning routine, diet, hobbies, commute, commonly used products, and more.

Andrea Beliczki

Care package

Let people show you what matters to them.

Give people a chance to explain their priorities in their own words by inviting them to create a care package for a specific purpose.

Andrea Beliczki

Rejection Therapy

Get fresh and perspective by trying something new and (slightly) scary.

Often, we're designing for behavior change. To find emotional common ground with the people you're designing for, observe how it feels to wade into the unknown, and experience how scary trying something new can be.

Andrea Beliczki

Fill in the Blank

Identify some of your user's key emotions.

Offer prompts in an interview to uncover people's emotions about things that might not come up otherwise and set yourself up for more engaging conversation.

Andrea Beliczki

Photo diary

Get a window in someone else's life. Gain access to the parts of someone's life you might not otherwise see by having them keep a photo diary for a few days or weeks.

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