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Workshop activities to Analyse, Understand and Innovate
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Terrible Presents
A persuasive activity where participants "give" each other terrible presents.
![Liberating Structures](png/thumb_ls_profile_1.png)
Celebrity Interview
You can enable a large group of people to connect with a leader or an expert (the celebrity) as a person and grasp the nuances of how that person is approaching a challenge. With a well-designed interview, you can turn what would otherwise be a passive, often boring presentation into a personal narrative that is entertaining, imparts valuable knowledge, and reveals the full range of rational, emotional, and ethical/moral dynamics at play. You can often turn the interview into an invitation to action, drawing out all the elements needed to spark the participant group’s imagination and encourage cohesive action.
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User Day-parting
This exercise supports a user-centred approach to product and service innovation. Teams create an imaginary user (a persona), map out an average day in his or her life, and identify the challenges that he or she experiences. Teams then use this to brainstorm new products or services that could help with those challenges. Finally, sketches or prototypes of the best ideas are quickly developed presented back to for feedback.
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Panarchy
You can help a large group of people identify obstacles and opportunities for spreading ideas or innovations at many levels. Panarchy enables people to visualize how systems are embedded in systems and helps them understand how these interdependencies influence the spread of change. Participants become more alert to small changes that can help spread ideas up to other system levels; they learn how shifts at larger or lower system levels may release resources to assist them at another level. With better appreciation of the Ecocycle dynamics at play, the group creates “opportunity windows” for innovations to spread among levels and across boundaries.
![Gamestorming methods](png/thumb_gamestorming_circle.png)
Show me your values
Instead of talking about values that are underlying of the organizations' employees are encouraged to show these values as pictures from magazines. This way it is easier to show, tell and understand perceptions.
![Gamestorming methods](png/thumb_gamestorming_circle.png)
Spectrum Mapping
Spectrum mapping is designed to reveal the diversity of perspectives and options around any given topic and to organize them into a meaningful spectrum. It’s valuable because it unearths information that plays a role in attitudes and behaviours that otherwise may not be visible.
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Back to Back
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Customer Service Categories
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Systems Thinking: The Iceberg Model
Systems thinking is a way of approaching problems that asks how various elements within a system — which could be an ecosystem, an organization, or something more dispersed such as a supply chain — influence one another. Rather than reacting to individual problems that arise, a systems thinker will ask about relationships to other activities within the system, look for patterns over time, and seek root causes.
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Email Questions
A virtual asynchronous start for an issues or problem solving workshop.
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Free Time
To explore how it feels to be excluded—and to be excluding.